I said that if I would post any follow up from Netvision.
This morning I got a call from Tami at Netvision who had read my last post and was keen to try to make amends.
She again repeated that I must have agreed to the Internet plan when they called, she said that they would not have given me an Internet account unless they provided me with a user name and password.
I repeated that I definitely did not agree to open an Internet account and I am certain that I never received a user name or password. Again I asked for a copy of the original conversation, and again she said that they could not provide it without a court order.
She did however agree to a full refund and she said that she would personally review the original call to verify what happened.
She said that the refund will take up to 30 days – Bli neder I’ll leave a comment to this post if/when it arrives.
So it seems that the only way to get any service from Netvision is to write about it on the Internet. With that in mind, if anyone else has a story that they would like posted on this blog, please leave a comment and I’ll get back to you.
0 comments:
Post a Comment